NMG Group

AI Solutions to Sell More, Operate Smarter, and Scale Faster

Two tracks: Paula® Chatbot for turnkey sales automation, and AI Specialized Services to extend and integrate your existing stack.

Explore Paula® See AI Services
Trusted by mid-sized companies across LATAM, USA, and Spain.
E-commerce
Shopify, Magento, WooCommerce, Jumpseller, NopCommerce
Channels
WhatsApp Cloud API, Web chat
AI Core
RAG, vector search, GPT-4o/4o-mini
Data Sync
Products, prices, stock, orders

Works with

Product

Paula® Chatbot

AI-powered conversational platform integrated with e-commerce and CRM systems to automate sales, support, and lead qualification.

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Services

AI Specialized Services

Modular AI accelerators and integrations to extend your stack: AI search, WhatsApp automation, data sync, analytics, and more.

See modules →

Paula® Chatbot — Turnkey Sales & Support Automation

Deploy a specialist chatbot for commerce: recover carts, answer product questions, track orders, qualify leads, and route to humans when needed — all on WhatsApp and web.

  • ✅WhatsApp Cloud API + web widget
  • ✅AI product & knowledge search (RAG/vector)
  • ✅Catalog sync: products, specs, images, price, stock
  • ✅Event-driven flows: abandoned carts, unpaid orders, delivery updates
  • ✅Human handoff, tone analysis, tagging, escalations
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*Integrates with Shopify, Magento, WooCommerce, Jumpseller, NopCommerce, and more.

What you get

Faster Sales
Guided buying & upsell
Lower Support Load
Self-service answers
24/7 Coverage
Always on brand
Data in Sync
Across sales channels

AI Specialized Services — Modular, Integration-Ready

Plug individual modules into your existing stack, or bundle them for end-to-end transformation.

AI Product/KB Search

Semantic search over catalogs and knowledge bases with vector retrieval.

WhatsApp Automations

Webhook-triggered outreach for carts, payments, renewals, appointments.

Data Sync & Bridges

ERP/POS ↔ e-commerce ↔ CRM, products/prices/stock/orders.

AI SDR & Lead Qual

Pre-qualification, routing, and calendar booking integrated with CRM.

Insights & Analytics

Conversation summaries, objection mining, bundle recs, CSAT signals.

Advisory & Architecture

Roadmapping, security, governance, and scale-ready AI design.

Discuss a Scope

Selected Case Snapshots

Brief, outcome-first stories. Full case studies available on request.

Pharma / E‑commerce — Chile

Mercado Farma — 24/7 Guided Commerce

In a sensitive vertical, Paula® recommended appropriate products within strict guidelines. Result: −35% HR operating cost, +22% customer satisfaction.

“Gracias a su solución, hemos logrado incrementar la eficiencia en los tiempos de respuesta, facilitar la búsqueda de productos y agilizar la resolución de problemas. Además, nos ha brindado un valioso soporte en el acompañamiento al cliente durante su proceso de compra y en la implementación de estrategias de retención y fidelización. Su herramienta ha marcado una diferencia significativa en nuestra operación y en la satisfacción de nuestros clientes.”
Manufacturing / Parts — USA

Accurate Fishing — Parts Finder Bot

Automated identification and purchase guidance for premium reel spare parts. 98% success with AI-only assistance, freeing experts for higher‑value work.

E-commerce

AI Product Search

Semantic catalog search increased product discoverability and conversion.

B2B

WhatsApp AI SDR

Automated lead pre-qualification and calendar booking, CRM-integrated.

Omnichannel

Omnicommerce Platform

Real-time online/offline sync for products, stock, pricing, and orders.

About NMG Group

We build pragmatic AI systems that drive revenue and reduce operational drag. Our work blends conversational AI, data synchronization, and event‑driven automation to deliver measurable results fast.

  • • Security first: SSL/TLS, least‑privilege, encrypted at rest & in transit.
  • • Scale ready: stateless services, queues, observability.
  • • Human‑in‑the‑loop where it matters.

Leadership

Founded by Nicolás Méndez Grantón, AI strategist and builder of Paula Chatbot and Omnicommerce.

AI Core
RAG, vector search, GPT‑4o
Commerce
Shopify, Magento, Woo, more
Messaging
WhatsApp Cloud API
Infra
AWS, secure APIs

Let’s Talk

Tell us about your goals. We’ll propose the fastest path to value.

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Prefer WhatsApp? We can start there too.